Privacy Policy

This Privacy Policy explains how PlayerOne collects, uses, discloses, and protects your personal information when you visit or make a purchase from our website.

Information we collect

• Personal information: name, email address, shipping address, phone number and payment details when you create an account or place an order.
• Log data: information automatically collected by our servers such as IP address, browser type, operating system, referring/exit pages and clickstream data.
• Cookies & similar technologies: we use cookies and similar tools to remember your preferences, provide personalized content, and analyze site traffic. You can manage cookies via your browser settings.

How we use your information

• To process and fulfill orders, including shipping and delivery.
• To provide customer support and respond to inquiries.
• For marketing and promotional communications (with your consent where required).
• To improve and optimize our website experience and services.
• To comply with legal obligations and protect our rights.

Data security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure — we cannot guarantee absolute security.

Third‑party services

We may share your information with trusted third‑party service providers who perform services on our behalf (payment processors, shipping partners, analytics providers). These providers are only allowed to use your information to perform services for us and are contractually obligated to protect it.

Our site may contain links to third‑party websites. We are not responsible for the privacy practices of external sites — please review their privacy policies before providing any personal information.

Children's privacy

Our website is not intended for children under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, contact us and we will take steps to remove it.

Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. If we make material changes, we will post a notice on our website or send you an email where appropriate.

Your choices

• You may review and update your personal information by logging into your account.
• You can opt out of marketing communications by following the unsubscribe link in our emails or contacting us.
• You can disable or manage cookies via your browser settings.

By using our website, you acknowledge that you have read and understood this policy and consent to our collection, use, and disclosure of your information as described above.